Letter from a Patient: Dear Dr. Naraghi
Dr. Naraghi received a letter from a colleague who praised the impact he has made both inside and outside the walls of the hospital.
Dr. Naveen Gopal received a touching note from a fellow physician and family member of one of his patients.
Dr. Naraghi received a letter from a colleague who praised the impact he has made both inside and outside the walls of the hospital.
Dr. Marina Duran received a note thanking her for her dedication to her patients, staff, and colleagues.
Within three months of implementing this process, HCAHPS increased from 61.90 to 89.58, and NLS increased from 0 to 93.3.