Volume increase due to community involvement and education.
Goal:
To increase volume, community involvement/education, and medical education.
How:
HNI partnered with the hospital’s business development team to provide ongoing education.
Providers attended business development events to communicate with local community leaders, such as local EMS, police, and neighboring acute-care hospitals.
Outcome:
Implementing this practice has led to an increase in referrals for the hospital.
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Since the role was introduced, the quality performance specialist has directly impacted positive outcomes for over 900 patients.
Choosing antibiotics wisely and de-escalating antibiotics when appropriate.
Daily communication with the facility involuntary coordinator led to 100% involuntary legal compliance.