Value-Based Care

Clear Language for Better Outcomes - or - The Crucial Significance of Precise and Comprehensible Communication and Proficient Information Dissemination Methods

A fundamental aspect of achieving exceptional patient-centered care is clear communication.

At HNI Healthcare, our pursuit of value-based care is deeply intertwined with our desire to create an environment where patients are actively comprehending, well informed, and eagerly engaged.


In "8 Ways to Improve Health Literacy →", Frank Federico explains a number of ways for providers to improve their communication in order help patients and families better understand health information, including the following suggestions:

  1. Asking open-ended questions to assess patient understanding.

  2. Using the Teach Back method to confirm patient comprehension.

  3. Demonstrating tasks using the "Show Back" technique.

  4. Handing written materials upside down to check if patients turn them right side up.

  5. Using simple language and avoiding medical jargon.

  6. Speaking slowly, being clear, and respectful in instructions.

  7. Using graphics and pictures instead of lengthy written instructions.

  8. Providing information at an appropriate grade level. 


Why is Health Literacy Important to Value-Based Care?

Federico's research emphasizes the importance of clear communication and understanding between healthcare professionals and patients, so that they may actively participate in their healthcare decisions.

By adopting suggestions, such as using simple language, visual aids, and open-ended questions, we bridge the communication gap and create informed patients who are more likely to seek out preventive care, adhere to treatment plans, and effectively manage their health conditions, all of which contribute significantly to positive outcomes – a core focus of value-based care.


Patient Engagement and Value-Based Care:

In the context of value-based care, patient engagement is not just a buzzword but a cornerstone.

When patients are equipped with health literacy, it improves their patient experience, one of the key aspects of modern healthcare → . This engagement leads to better adherence to medications, reduced hospital readmissions, and ultimately, enhanced overall health. 


Building Trust and Long-Term Relationships:

The relationship between healthcare providers and patients is built on trust.

We establish trust by demonstrating our commitment to patients' understanding and well-being. By employing recommendations like the Teach Back method and using clear language, we make it easier for our patients to participate in their healthcare decisions, leading to a trust that forms the foundation of long-term relationships, enabling continuous, coordinated care – another fundamental aspect of value-based care models.

As we continue to integrate these principles, we reaffirm our commitment to delivering high-quality, patient-centered care that embodies the true spirit of value-based healthcare.

Together, we can build healthier communities and pave the way for a future where every patient is an informed and active participant in their well-being.



What does healthcare waste look like?

hni healthcare waste calculator

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25% of the $4.1 trillion spent on healthcare is waste. How value-based care creates a more viable future. Healthcare waste is defined as “medical services that provide little or no benefit to the consumer, or as avoidable overspending on services that could be more efficiently delivered...

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