Case Studies Topic
TOPIC

Patient Experience

Analytics generated by our VitalsMD® technology, paired with HNI’s proven performance improvement practices, offer clear pathways to target challenges with smart, nimble solutions.

Patient Experience

Letter from a Patient: Riverwoods

Recently, our hospitalists at Riverwoods Behavioral Health System received an encouraging note from a former patient.

Patient Experience

HCAHPS Success

At a Wisconsin partner hospital, we have improved HCAHPS scores by 27% during the Covid-19 pandemic.

Patient Experience

HCAHPS Pilot Program

Within three months of implementing this process, HCAHPS increased from 61.90 to 89.58, and NLS increased from 0 to 93.3.